Privacy Policy

How We Collect Information

Wiley may collect personal information about you in the following ways:

(1) directly from your verbal or written input (such as by consenting to receiving marketing emails or indirectly through third parties with whom we work closely (see below “Information We Receive From Other Sources”);

(2) automatically through Wiley’s website technologies including tracking online, such as by Web cookies (which are small text files created by websites that are stored on your computer), by smart devices, by combining data sets, by collecting data from a browser or device for use on a different computer or device, or by using algorithms to analyze a variety of data such as records of purchases, online behavioral data, or location data; or

(3) by closed-circuit television (if visiting our premises).

Information You Provide

The types of information that Wiley collects directly from you or through your use of our websites and services may include the following depending on how you interact with Wiley:

Contact details, such as your name, email address, postal address, username, and telephone number;
Internet Protocol (“IP”) addresses used to connect your computer to the Internet;
Educational and professional interests;
Tracking codes such as cookies;
Usernames and passwords;
Payment information, such as a credit or debit card number;
Comments, feedback, posts and other content you provide to Wiley (including through a Wiley website);
Communication preferences;
Purchase and search history;
Location-aware services, the physical location of your device in order to provide you with more relevant content for your location;
Information about your personal preferences, and interests; and
Communications with other users of Wiley’s services.

In order to access certain content and to make use of additional functionality and features of Wiley’s websites and services, we may ask you to register for an account by completing and submitting a registration form, which may request additional information.

If you choose to register and sign in by using a third-party account (such as your Facebook account), the authentication of your login is handled by the third party. Wiley will collect your name, email address and any other information about your third-party account that you agree to share with us at the time you give permission for your Wiley account to be linked to your third-party account.

Information We Receive from Other Sources

Wiley may receive information about you if you use any of the websites we operate or the other services we provide. We also work closely with third parties (including, for example, business partners and sub-contractors in technical, payment and delivery services; advertising networks; data and analytics providers; academic institutions; journal owners, societies and similar organizations; search information providers, and credit reference agencies) from whom Wiley may receive information about you.

Use of Your Information

Depending on how you interact with Wiley, Wiley may use your personal information in the performance of any contract or transaction we enter into with you, to comply with legal obligations, or where Wiley has a legitimate business interest. Legitimate business purposes include but are not limited to one or all of the following: providing direct marketing and assessing the effectiveness of promotions and advertising; modifying, improving or personalizing our services, products and communications; detecting fraud; investigating suspicious activity (e.g., violations of our Terms of Service, which can be found here) and otherwise keeping our site safe and secure; and conducting data analytics.

In addition, with your prior, explicit consent (where required), we may use your information in the following ways:

To provide you with information about products and services that you request from us;
To send you periodic catalogues from Wiley;
To provide you with information about other products, events and services we offer that are either (i) similar to those you have already purchased or inquired about, or (ii) entirely new products, events and services;
For internal business and research purposes to help enhance, evaluate, develop, and create Wiley websites (including usage statistics, such as “page views” on Wiley’s websites and the products therein), products, and services;
To notify you about changes or updates to our websites, products, or services;
To provide, activate, and/or manage our services;
For internal operations, including troubleshooting, data analysis, machine learning, testing, statistical, and survey purposes;
To allow you to participate in interactive features of our service; and
For any other purpose that we may notify you of from time to time.

Personal information will not be kept longer than is necessary for the purpose for which it was collected. This means that, unless information must be retained for legal or archival purposes, personal information will be securely destroyed, put beyond use or erased from Wiley’s systems when it is no longer required or, where applicable, following a request from you to destroy or erase your personal information.

Disclosure and Sharing of Your Information

Wiley will not disclose to or share your personal information with any unaffiliated third party except as follows:

Where necessary in connection with services provided by third parties (i) who provide us with a wide range of office, administrative, information technology, website and platform hosting, editing, production, payment, business management, analytics, content management, indexing, archiving, or marketing services; and (ii) who are required to comply with applicable privacy laws;
Where you voluntarily provide information in response to an advertisement from a third party;
Where third party such as an academic institution, school, employer, business or other entity has provided you with access to a Wiley product or service through an integration or access code, information may be shared regarding your engagement with the service or product, results of assessments taken and other information you input into the product or service;
Where you participate in a program in which we partner with third parties, we may share your information with those third-party partners;
Where Wiley is required to disclose personal information in response to lawful requests by public authorities and government agencies, including to meet national security or law enforcement requirements; to comply with a subpoena or other legal process; when we believe in good faith that disclosure is necessary to protect our rights, to enforce our Terms of Service, or to protect the rights, property or safety of our services, users or others; and to investigate fraud;
Where all or substantially all of the business or assets of Wiley relating to our services are sold, assigned, or transferred to another entity;
Where Wiley’s rights to publish, market and/or distribute a specific journal or other publication are transferred to another entity, and you have subscribed to or requested to receive electronic alerts related to that journal or publication;
Where you have subscribed to journals, elected to receive electronic alerts about journals or your contribution to one of our journals has been accepted for publication, we may share your information with the journal owner or a society or organization associated with the journal; or
Where you have attended an event, webinar, or conference, we may share your information with the sponsor of the activity; or
Where, even if not described above, you have consented to such disclosure or Wiley has a legitimate interest in making the disclosure.

Wiley also may disclose navigational and transactional information in the form of anonymous, aggregate usage statistics and demographic information that does not reveal your identity or personal information.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City
Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Information from Third-Party Social Media Services

The Company allows You to create an account and log in to use the Service through the following Third-party Social Media Services:

Google
Facebook
Twitter

If You decide to register through or otherwise grant us access to a Third-Party Social Media Service, We may collect Personal data that is already associated with Your Third-Party Social Media Service's account, such as Your name, Your email address, Your activities or Your contact list associated with that account.

You may also have the option of sharing additional information with the Company through Your Third-Party Social Media Service's account. If You choose to provide such information and Personal Data, during registration or otherwise, You are giving the Company permission to use, share, and store it in a manner consistent with this Privacy Policy.

Information Collected while Using the Application

While using Our Application, in order to provide features of Our Application, We may collect, with Your prior permission:

Information regarding your location
Pictures and other information from your Device's camera and photo library

We use this information to provide features of Our Service, to improve and customize Our Service. The information may be uploaded to the Company's servers and/or a Service Provider's server or it may be simply stored on Your device.

You can enable or disable access to this information at any time, through Your Device settings.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

To provide and maintain our Service, including to monitor the usage of our Service.
To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
To manage Your requests: To attend and manage Your requests to Us.
For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:

With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If You interact with other users or register through a Third-Party Social Media Service, Your contacts on the Third-Party Social Media Service may see Your name, profile, pictures and description of Your activity. Similarly, other users will be able to view descriptions of Your activity, communicate with You and view Your profile.
With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

Comply with a legal obligation
Protect and defend the rights or property of the Company
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of Users of the Service or the public
Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Detailed Information on the Processing of Your Personal Data

The Service Providers We use may have access to Your Personal Data. These third-party vendors collect, store, use, process and transfer information about Your activity on Our Service in accordance with their Privacy Policies.

Usage, Performance and Miscellaneous

We may use third-party Service Providers to provide better improvement of our Service.

Google Places

Google Places is a service that returns information about places using HTTP requests. It is operated by Google

Google Places service may collect information from You and from Your Device for security purposes.

The information gathered by Google Places is held in accordance with the Privacy Policy of Google: https://www.google.com/intl/en/policies/privacy/

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Cross Border Transfers

Wiley may transfer your personal information outside of your country of residence for the following reasons:

In order to process your transactions, we may store your personal information on our servers and those servers may reside outside the country where you live. Wiley has servers and major office locations in several countries, including the United States, the United Kingdom, Germany, Singapore, Brazil, India and Australia. Wiley also has service providers located in India and the Philippines amongst other countries. Such processing may include, among other things, the fulfillment of your order, the processing of your payment details and the provision of support services.
In order to satisfy global reporting requirements, Wiley may be required to provide your personal information to Wiley affiliates in other countries.

By submitting your personal information, you agree to this transfer, storing or processing of your information. We will take all steps reasonably necessary to ensure that your personal information is treated securely and in accordance with this Privacy Policy and all applicable data protection laws.

In relation to personal data processed within the US, Wiley has in place EU Model Clauses between entities within its group of companies that receive and process personal information from countries within the European Economic Area.

Security

We will use appropriate physical, technical and administrative safeguards to protect your data. Access to your personal data will be restricted to only those who need to know that information and required to perform their job function. In addition, we train our employees about the importance of maintaining the confidentiality and security of your information.

Disclosure in Chat Rooms or Forums

You should be aware that identifiable personal information — such as your name or e-mail address — that you voluntarily disclose and that is accessible to other users (e.g. on social media, forums, bulletin boards or in chat areas) could be collected and disclosed by others. Wiley cannot take any responsibility for such collection and disclosure.

Cookies

As is true of most websites, we gather certain information automatically. This information may include IP addresses, browser type, Internet service provider (“ISP”), referring/exit pages, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data to analyze trends in the aggregate and administer the site.

Wiley and its partners use cookies or similar technologies to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our website or services.

Under the California Consumer Privacy Act, California residents have the right to opt-out of the “sale” of their personal information to third parties. While Wiley does not believe that its use of Web cookies constitutes a “sale” of personal information under CCPA, Wiley has published the “Do Not Sell My Personal Information” page to offer the opt-out option to California residents.

For more information on cookies, please click here.

Your Rights

You have the right to make a written request to be informed whether or not we hold or process any of your personal information (by emailing privacy@wiley.com). In your written request, you may:

Request that we provide you with details of your personal information that we process, the purpose for which it is processed, the recipients of such information, the existence of any automated decision making involving your personal information, and what transfer safeguards we have in place;
Request that we rectify any errors in your personal information;
Request that we delete your personal information if our continued processing of such information is not justified;
Request that we transfer your personal information to a third party;
Object to automated decision-making and profiling based on legitimate interests or the performance of a task in the public interest (in which event the processing will cease except where there are compelling legitimate grounds, such as when the processing is necessary for the performance of a contract between us);
Object to direct marketing from us; and
Object to processing for purposes of scientific, historical research and statistics.

Where applicable under your local laws, we will not use your personal information for marketing purposes, nor disclose your information to any third parties, unless we have your prior consent, which we will seek before collecting your personal information. You can exercise your right to prevent such processing by checking certain boxes on the consent forms we use when collecting your personal information. If at any point you wish to review or change your preferences you can use the “opt-out” or unsubscribe mechanism or other means provided within the communications that you receive from us. Note that you may still receive transactional communications from Wiley. For queries, please contact our customer support center at https://hub.wiley.com/community/support. Some territories have national laws requiring a local Data Protection Officer (for example Singapore and Germany). Please click here for the relevant contact details.

Your California Data Privacy Rights

Information About Data We Have Collected or Disclosed About You

The California Consumer Privacy Act (“CCPA”) provides additional data privacy rights to California residents. You have the right to request that we provide, not more than twice every 12 months, certain information about the data we have collected or disclosed about you over the past 12 months, including:

the categories of personal information we have collected about you;
the categories of sources from which we have collected your personal information;
the business or commercial purpose for collecting your personal information;
the categories of third parties with whom we share your personal information;
the specific pieces of personal information we have collected about you; and
the categories of personal information that we have disclosed about you for a business purpose.

For the purposes of your rights as a California resident, “personal information” means any non-publicly available information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked with you or your household, such as biometric information or information about your location.

Disclosure of Personal Information

For certain of our business functions, we may disclose personal information for a business purpose. When we disclose personal information for a business purpose, the third party must agree to retain, use, or disclose the personal information solely for the business purpose. We prohibit the third party from selling the personal information that we provide [for a business purpose]. In the past 12 months, depending on how you interact with Wiley, we may have disclosed your information as set forth in the section above entitled “Disclosure and Sharing of Your information.”

Deletion of Data

California residents also have the right to request that we delete the personal information we have collected from you (and direct our service providers to do so), except where retaining your personal information is necessary for Wiley to:

Complete your transaction, provide a good or service you requested, or perform a contract between you and us;
Protect you or us from security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for that activity;
Fix errors in our systems;
Protect your, our, or others’ right to free speech, or exercise another right provided for by law;
Comply with the California Electronic Communications Privacy Act (California Penal Code Section 1546 and following);
Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws;
Use your personal information internally in a way that is reasonably aligned with your expectations based on your relationship with us or in another lawful manner that is compatible with the context in which you provided the information; or
Comply with a legal obligation.

“Do Not Track” (for California and Delaware Residents)

Please note that we do not respond to or honor “do not track” (a/k/a/ DNT) signals or similar mechanisms transmitted by web browsers. For more information about “do not track”, go to https://allaboutdnt.com/.

How to Exercise Your Rights

To exercise your rights under CCPA, you may submit a verifiable consumer request to us by phone at (800) 438-6643 or by email at privacy@wiley.com. Only you, a person registered with the Secretary of State authorized to act on your behalf, or you on behalf of your minor child may submit a verifiable consumer request. The request must provide enough information for us to reasonably verify you are, or are the authorized representative of, the person about whom we collected personal information.

Links to Third-Party Websites

Wiley’s websites or services may include links to third-party websites. In using such links, please be aware that each third-party website is subject to its own privacy and data protection policies and is not covered by our Privacy Policy.

FERPA

Please see Wiley’s policy regarding FERPA here.

Recourse

Any comments, complaints or questions concerning this policy or complaints or objections about our use of your personal information should be addressed by directing your comments to Wiley’s Data Protection Officers, whose contact information is found here.

Updates to This Privacy Policy

Please note that Wiley’s Privacy Policy is reviewed periodically. Wiley reserves the right to update its Privacy Policy at any time without notice. Any changes to the Privacy Policy will be posted on this page and will become effective as of the Effective Date above. We encourage you to periodically review this page for the latest information on our privacy practices.

By clicking on the links below, you can see previous versions of this policy (beginning with the March 15, 2018 version) and a comparison reflecting changes to the terms.

Additional Information Regarding Children’s Privacy

If we ask a child age 13 or under to provide us with certain information such as the child’s full name, home address, email address, telephone number, age information or any other information that would allow someone to identify or contact the child, we ask for a parent or guardian’s consent for a child to provide that information. We may use the parent’s email address to seek the parent’s consent or notify the parent of his/her child’s online activities. We do not share the children’s information with outside third parties not bound by this Privacy Policy for their own marketing purposes. If you would like to review any personal information that we have collected online from your child, have this information deleted from our active servers, and/or request that there be no further collection or use of your child’s information or if you have questions about these information practices, you may contact us at privacyamericas@wileycom, or at John Wiley & Sons, Inc., Attention: Chief Privacy Officer, 111 River Street, Hoboken, NJ 07030.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

By email: info@kapvroom.com
By visiting this page on our website: https://kapvroom.com/